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Player club offers, none of them make sense

Discussion in 'Comps' started by evoni, Sep 25, 2012.

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  1. evoni

    evoni High-Roller

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    Just to show how inconsistent I find all player's club programs and the reason I do spread my play around, I just got my Winter offer today from Wynn. It's not outstanding but better then it's been the last couple years ago. What's strange about it is while they sent me a spring and summer offer they skipped me for the fall offer and I wouldn't even be staying there next week if not for my host contacting me when he found out from a friend I was coming in next week for G2E.

    During the last year the Grazie offers from Venetian and Palazzo (platinum level) have been the best and the most consistent so I end up staying there the most when I know I have the time to gamble unlike next week when I'm not going to be doing my normal amount of gambling.

    My M-life offers (low level NOIR) like many here have reported have been all over the place and I was also one that had a pitiful M-life corporate offer recently though the individual offers sent out from Aria, Bellagio and Mandalay Bay were fine. In fact it seems the more I gamble sometimes at a M-Life property the worse the corporate offers get while a friend of mine (I'm happy she got it) who didn't gamble as much as I did this year on their one stay at Bellagio in March got offered a suite, a lot of free play and other perks, so it seems to be a very strange formula they are using most of the time.

    I think I understand why the Wynn offers are sometimes really strange because I was told they outsource marketing offers and they aren't done in house. But with M-life and all the errors I see with their computer systems I'm suspecting that somewhere in there they have some bugs in their marketing formula that effect a certain percentage of their low to mid-level players.
     
  2. Gandolf One

    Gandolf One Tourist

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    Do you and your husband have linked accounts at Mlife? If so, you should have him log on to his online account. Maybe they have sent him better offers based on your joint play? Seems to have happened to us.

    Our combined offers at Mlife are good but how they are accounted for is odd. I definitely play more by a long shot than hubby, same types of game, yet hubby's corporate offer much better than mine. And I don't feel "encouraged" by what others are experiencing. Trouble for me is that I love Mlife properties and feel I have been able to play long periods at their casinos.

    Good to hear about Grazie's consistency. Of course, the concern there is their history of "pulled comps." But I'd like to give them a shot. Waiting for a December offer.

    I haven't played in years at Wynn- keep meaning to get down there but only so much time....:cry:
     
  3. evoni

    evoni High-Roller

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    We do have linked accounts with M-Life but husband's offer were worse. I'll still stay at some M-Life properties next year as the individual offers from Bellagio, Aria and Mandalay Bay are fine, it's just something strange going on with the Corp/seasonable offers. For example, if I have a winter offer from Bellagio for $400 free play, $200 F&B and 3 comped nights, it's a bit odd that my corporate offer is a substantially lower even from their lower end properties like Excalibur.

    While Grazie never pulled any of our comps, though they did try it once during that time when they were doing it, but a VP stepped in after my host questioned it and said they had made a mistake, I don't trust them or any other casino. However at the moment Grazie has been generous and seems to be giving out offers again though I understand why people wouldn't want to take them up on them after that debacle.

    Honestly I really feel that M-Life has some bugs in their marketing comp program, but it might not effect every M-Life account, it could be something that only hits a certain percent of accounts.
     
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