I booked a spa room as a gift to my wife at ny ny . I didn't use a comp just paid out right. I did however get my spring offer and has a nice bit of fp . Do you know if I call if they will still give free play even though not booking the free room?has anyone done this.
I just did this at Monte Carlo. I have 14 nights booked at the Platinum rate. The Spring offer came in with FP, resort credit, three free nights, free show tickets and I called. They added it to my existing reservation, boosted the resort credit as the free nights were for a suite that I didn't want (noisy in the middle of the hub, I like the smaller rooms at the end of the halls where the parties don't roam.) Just call, they'll add it I bet.
I just did this at Monte Carlo. I have 14 nights booked at the Platinum rate. The Spring offer came in with FP, resort credit, three free nights, free show tickets and I called. They added it to my existing reservation, boosted the resort credit as the free nights were for a suite that I didn't want (noisy in the middle of the hub, I like the smaller rooms at the end of the halls where the parties don't roam.) Just call, they'll add it I bet.
Absolutely. Spring offers were so late in coming, I'd already made my reservations for March. Once it arrived, I called, and they not only adjusted my room rates way down, but also added on the "extras" for me (resort credit, freeplay, etc.). Definitely worth a phone call, at least in my case!
I dont think you can get the freeplay associated with the offer, unless you book the offer... On one of my Excal offers it says..."You must be a registered Excalibur hotel guest on this promotional offer to receive your FREEPLAY®." ON THIS PROMOTION...is the key phrase
They gave me the freeplay, and F&B credit. They just "reconfigure" your existing reservation to include it. I'd definitely call - takes 30 seconds for them to say yes, or no! Nothing to lose.
Yes you can (normally). I did the same this weekend at Monte Carlo. They just added the offer code to the reservation I already had so we'll also receive the FP and RC.
They do not have to follow the offer exactly. They are more than willing to upgrade people for a fee if they want a better room and you still get any perks that were with the offer.
Yaldain - Like others mentioned, doesn't cost anything to call. I've done this on multiple occasion with Mlife and Grazie. I normally book my trip months in advance and end up calling to adjust/change FP or FB when a better offer come along.
The free offter was for a normal standard room. Not a spa room now we do not spend a ton of time in the rooms but thought it would be a nice perk for us to have .
On a side note I called and this was added to are room. They also adjusted the room rate a little since we wanted to stay in the spa suite vs what they offered in the offer.
Moral of the story - always worth a call. I've always gotten at least something for my trouble (if not exactly what I wanted) if I call.