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lpearl
01-16-2013, 02:32 PM
They changed the rules today. You can redeem 3 prizes within 30 days. No one knows what that means yet.

IHeartDancers
01-16-2013, 03:12 PM
Yes you can refund an award as long as you do it before the 90 days is up. If you click on Rewards and then My Purchases in the upper right hand corner, you'll see your reward. Click on the reward and there's a phone number for the redemption centre for you to call.

With this new "limit 3" rule in place, I definitely need to refund some rewards. I called the Aria # listed on my reward (702- 590-7290) and the girl who picked up said they don't do refunds on rewards. I'm hoping that she just wasn't familiar with the process.

Anyone have any luck refunding a reward?

leo21
01-16-2013, 03:27 PM
This is a message from Brad Baker posted on FB regarding the change.

"I just got off the phone and had the pleasure of speaking with Andrew Pascal who is the founder and CEO of Playstudios/myVEGAS.

As many of you know, a new policy change was made today regarding redemptions. myVEGAS rewards in all forms are now limited to 3 in a rolling 30 day period. This rule applies to purchases made before today as well. Also The MLife desk will not allow more than 3 rewards total in that rolling 30 day period. For example... you can't use more than 3 rewards per trip to Vegas in a 30 day period. So if you have more than 3 rewards pending redemption at the MLife desk, you will only be able to use 3 of those within that rolling 30 day period

Andrew wanted to stress to us that the program was never intended to comp your entire trip to Vegas. This program was created to provide an added bonus to the myVEGAS game experience. Providing a show, dinner, and room was the intention of the program. (my emphasis)

We understand that his may be difficult for some to hear, and we want you all to know we feel your pain. I created this group (Not officially affiliated with myVEGAS) with the intention of helping players have the best possible myVEGAS experience. Our admins and team leaders have worked hard to help you all max your chip and LP collection efforts. We have also strived to find you other great Vegas deals to help make your Vegas experience an affordable one. We hope that regardless of myVEGAS/Playstudios decision, that you will remain part of the (MVFD) My Vegas Friends and Deals family!

With warm regards,

Brad Baker and the MVFD Team."

In regards to refunds, you need to contact myVegas/Playstudios, not the property itself. I hope this doesn't cramp anyone's style. I will just redeem bigger rewards in the future instead of a bunch of little ones.

AbFab
01-16-2013, 05:23 PM
This is a message from Brad Baker posted on FB regarding the change.

"I just got off the phone and had the pleasure of speaking with Andrew Pascal who is the founder and CEO of Playstudios/myVEGAS.

As many of you know, a new policy change was made today regarding redemptions. myVEGAS rewards in all forms are now limited to 3 in a rolling 30 day period. This rule applies to purchases made before today as well. Also The MLife desk will not allow more than 3 rewards total in that rolling 30 day period. For example... you can't use more than 3 rewards per trip to Vegas in a 30 day period. So if you have more than 3 rewards pending redemption at the MLife desk, you will only be able to use 3 of those within that rolling 30 day period

Andrew wanted to stress to us that the program was never intended to comp your entire trip to Vegas. This program was created to provide an added bonus to the myVEGAS game experience. Providing a show, dinner, and room was the intention of the program. (my emphasis)

We understand that his may be difficult for some to hear, and we want you all to know we feel your pain. I created this group (Not officially affiliated with myVEGAS) with the intention of helping players have the best possible myVEGAS experience. Our admins and team leaders have worked hard to help you all max your chip and LP collection efforts. We have also strived to find you other great Vegas deals to help make your Vegas experience an affordable one. We hope that regardless of myVEGAS/Playstudios decision, that you will remain part of the (MVFD) My Vegas Friends and Deals family!

With warm regards,

Brad Baker and the MVFD Team."

In regards to refunds, you need to contact myVegas/Playstudios, not the property itself. I hope this doesn't cramp anyone's style. I will just redeem bigger rewards in the future instead of a bunch of little ones.

Hmmm...Looks like MGM slapped someone's hand. It's kinda their fault, I think. Ever since they've changed the strip to harvest LP's. I can collect anywhere from 750-1100 lps every 24 hours without even playing.

habs0nut
01-16-2013, 06:56 PM
Man what a shit storm this change has caused. People on FB are pissed off and lots are saying they are going to stop playing the game. I can understand if you've poured more than a few bucks into it buying chips but if you haven't spent a penny there's no real reason to get that bent out of shape. Yes I know you've spent your time doing it just like I have but in the end we were basically getting something for nothing.

I'm not surprised at all MGM has tighten the leash on this puppy. They probably underestimated how popular it would become or that people would band together to maximize their results. The main goal of this whole experiment was to get more butts into MGM casinos and more coin into the machines / tables. I'm sure they're not seeing the benefit of this game in the real world and are putting controls in place. On my trip in December I redeemed for 4 rewards at an approximate value of $225 and yet I only gave them $20 in play as I don't gamble at MGM places and am pretty loyal to CET. I'm sure I'm not the only one like this. Mind you they did get a chunk of change out of me as all 5 shows that I attended happened to be at MGM joints.

The question is and no one seems to have a clear answer, does the 3 redemption limit "on site" include a room or show that you may have booked for your stay but redeemed before the current 30 day window. If I redeem rewards for a show and a room 45-60 days out and do the call in as that's the only way you can do the redemption, are you still entitled to 3 on site redemption once you get there as you'll be in the next 30 say window. That part doesn't seem clear right now.

I'm going to keep playing and see how it goes. I'm certainly not bent out of shape about this as so many folks seem to be.

habs0nut
01-16-2013, 07:17 PM
Here's the official word on the changes

http://support.myvegas.com/entries/22949266-changes-to-rewards-redemption-policy-effective-march-1-2013

As you know, myVEGAS is a lot like the real city - its constantly evolving. In every case, we hope that new features, games and rewards enhance the overall experience for everyone. However, on occasion we need to make changes in the interest of preserving the overall integrity and long-term viability of our program.

Beginning March 1, we'll begin limiting reward redemptions to no more than three in any 30-day period. The spirit of the Rewards program has always been to give players real world benefits and encourage them to enjoy a variety of activities once they get to Las Vegas. It was never intended to fully subsidize their Las Vegas vacations.

Keep in mind, there is no restriction on the type or value of the three rewards, just the number. That means players can enjoy a free room, a wonderful dinner, and tickets to a show all within a single trip. For most, this is a substantial benefit. In addition, well be adding more rewards from a collection of exciting new partners and outlets, further expanding these benefits.



Still doesn't answer the question on redeeming a room or show before you're 30 days out and if it counts as one of your redemptions for your trip.

Okay there's finally some clarification from Monty Kerr who runs Playstudios. He posted the following on Facebook while answering questions from users.

"Rewards are redeemed when they are consumed. So if you reserve a room for March, the reward will count against your redemptions in March."

At least that's cleared up. Still don't have a problem with the change and all that means is instead of redeeming for a room I'll save them for shows / food and continue to stay with CET.

SH0CK
01-16-2013, 07:44 PM
I'm not surprised at all MGM has tighten the leash on this puppy. They probably underestimated how popular it would become or that people would band together to maximize their results. The main goal of this whole experiment was to get more butts into MGM casinos and more coin into the machines / tables. I'm sure they're not seeing the benefit of this game in the real world and are putting controls in place. On my trip in December I redeemed for 4 rewards at an approximate value of $225 and yet I only gave them $20 in play as I don't gamble at MGM places and am pretty loyal to CET. I'm sure I'm not the only one like this. Mind you they did get a chunk of change out of me as all 5 shows that I attended happened to be at MGM joints.I don't think this is coming from MGM. I believe MyVegas looked over the numbers and saw a lot of people using reward to basically pay for a trip to Vegas. I think one of the main selling points they made to MGM was, we can get people in your door to spend money in places they may never have been before, restaurants, shows, etc.

A staff member for MyVegas posted this, which may explain the whole thing (this is regarding chip collecting; using linkclump, etc.)No, we aren't saying that you are "circumventing the system" -- the system has some flaws. We certainly didn't expect players to organize and "power game" feeds and gifting to the level that these groups have. The reality is that through the use of chip feed threads and power gifting, a small segment of our audience is earning loyalty at a dramatically disproportionate rate.
After doing some digging, the same staff member of MyVegas posted this:Rewards are redeemed when they are consumed. So if you reserve a room for March, the reward will count against your redemptions in March.

Personally, I'm going to use my 3 rewards, smile, and have a good time :)

habs0nut
01-16-2013, 07:48 PM
I don't think this is coming from MGM. I believe MyVegas looked over the numbers and saw a lot of people using reward to basically pay for a trip to Vegas. I think one of the main selling points they made to MGM was, we can get people in your door to spend money in places they may never have been before, restaurants, shows, etc.

A staff member for MyVegas posted this, which may explain the whole thing (this is regarding chip collecting; using linkclump, etc.)
After doing some digging, the same staff member of MyVegas posted this:

Personally, I'm going to use my 3 rewards, smile, and have a good time :)

I'm going to do the exact same thing, use the 3 rewards and enjoy them.

If you want to merge my posts as I got a little carried away trying to post the updates.

Coolcanuck79
01-16-2013, 07:57 PM
Yeah, me too! Free stuff is free stuff. I have over 220k LP's and I didn't spend a penny buying chips so any rewards I can redeem I am thankful for.

travelfiend
01-16-2013, 08:08 PM
Yea, I will throw my 2 cents in. I see a bunch of sour grapes on all the posts. People complaining about what, I can't redeem my free 15 things, etc. People complaining how it is not fair to people living far away, and that they had planned on this and that. ITS FREE PEOPLE, get over it and move on. We talk so much here on the COMP Forum about ADT, etc. So using this game, what was my ADT to get 2 nights at Mandalay Bay in a Suite with View no less, meal for 2 and 2 show tickets? :)

Boogaloo
01-16-2013, 08:32 PM
Yea, I will throw my 2 cents in. I see a bunch of sour grapes on all the posts. People complaining about what, I can't redeem my free 15 things, etc. People complaining how it is not fair to people living far away, and that they had planned on this and that. ITS FREE PEOPLE, get over it and move on.

I agree, I'm just happy to get a lot of good stuff for free.

However, I do have to sympathise a bit for people who paid money for chips (which doesn't include me) but now can't get as much rewards as may be warranted by their larger numbers of LPs. Perhaps they should have more relaxed restrictions, since they're essentially subsidizing the game for other people.

Also, this will almost certainly have a big impact on which rewards people select - there will be more pressure on the higher-end stuff since obviously people would rather have nights and shows for free rather than used decks of cards, which are conversely devalued now that someone can't, for example, use only 20,000 LPs to get a deck from every MGM casino during their next trip.

Since this only takes effect on the first of March (from what I understand, there's some contradictory information out there), there's also an incentive for people going before then to spend a whole bunch of LPs on stuff that they otherwise might not, since their LPs will intrinsically be worth less in the future when they'll be limited on the number of items they can get. For example, I'm going in early February, so why not get some card & dice while I'm at it, since I know I won't in the future? I play enough that I can always get a couple of nights for free, so I'll spend the 3 rewards on show tickets and meals in the future (I'm so busy at my job I never have more than 3 days off at a time anyway, so additional nights aren't really a target reward for me).

AbFab
01-17-2013, 08:28 AM
It seems they can't keep up. All they do is add more and more restrictions, which begs to ask if this game will be around much longer.

They must be in the deep red.

tacallian
01-17-2013, 10:13 AM
For the majority of people playing, the whining is just that, whining.

Now, if someone paid money for chips, they should have no such restriction. Or perhaps rolling restrictions based on the money they've put in. If you bought the $200 chip package like I'm sure some have, limiting to 3 rewards is a slap in the face. Us freeloaders have nothing to complain about.

habs0nut
01-17-2013, 11:12 AM
For the majority of people playing, the whining is just that, whining.

Now, if someone paid money for chips, they should have no such restriction. Or perhaps rolling restrictions based on the money they've put in. If you bought the $200 chip package like I'm sure some have, limiting to 3 rewards is a slap in the face. Us freeloaders have nothing to complain about.

No one here is complaining, that's all being done on FB.

Mitkraft
01-17-2013, 11:53 AM
about an hour ago I composed a rant aimed at the folks whining about the whiners but canceled it due to not wanting to lash out. I just saw a couple ladies on facebook frame my rant much more tactfully:


From two facebook posts:

A} The newest players, B} players who already used their rewards, or C} the ones that have their stay BEFORE the March 1st date have nothing to lose or complain about. It's D} the rest of us who get hit the hardest with this new rule. It's the people in A B & C who are nonchalant about the changes and don't understand how the people in Group D feel. No harm no foul for them, and yet they will tell us to suck it up, it's a free game, etc. It's like laughing at the person who fell in the mud when you successfully got past the obstacle.


I really don't like how belittling some people are about those who complain (even if it's not me complaining). Yes it's more fun to be happy and interact with happy people but sometimes you need to vent and to have people tell you to quit whining because it's a free game doesn't make you feel better. And it's not "free". If I had worked a minimum wage job equal to the hours I've spent playing this game I would have more than enough $ to buy more than my rewards:)

AbFab
01-17-2013, 01:27 PM
Is anyone else amazed that people actually spend money on this game? $200 dollars for 600k-1 mil is ridiculous considering how fast 600k can go while playing 10k a spin.

$200 to sit on my computer for a day is a :nono: :nono:

tacallian
01-17-2013, 01:37 PM
No one here is complaining, that's all being done on FB.

Never said anyone was, just commenting on other posts referring to the FB stuff.

habs0nut
01-17-2013, 02:20 PM
Is anyone else amazed that people actually spend money on this game? $200 dollars for 600k-1 mil is ridiculous considering how fast 600k can go while playing 10k a spin.

$200 to sit on my computer for a day is a :nono: :nono:

I read last night someone say they've spent close to $1000 playing this game

:confused2: :rolleyes2:

greekjim
01-17-2013, 02:24 PM
I read last night someone say they've spent close to $1000 playing this game

:confused2: :rolleyes2:

Yea I saw that to, that's pretty ridiculous

leo21
01-17-2013, 02:30 PM
I read last night someone say they've spent close to $1000 playing this game

:confused2: :rolleyes2:

And that same person probably has hundreds of friends playing the game and collects the max number of chips. Maybe we are jaded because most of us have seen a rollback on too good to be true stuff before. And as rollbacks go, this was both minor and reasonable. When I reflected on the stuff I got from myVegas and how little MGM got back in return and then observed how people were hogging up on rewards, I knew something was coming and this is better than I expected.

AbFab
01-17-2013, 03:03 PM
I read last night someone say they've spent close to $1000 playing this game

:confused2: :rolleyes2:

Wow....that's just....wow

Blatz
01-17-2013, 04:38 PM
After reading all the posts in the MyVegas chat groups, I'm almost embarrassed to redeem my few rewards as I'm not sure I want to be bunched into that crowd. I challenge any one of those complainers to run 20k through the machines on a reward card anywhere and get two nights comped in a suite, a $150.00 steak voucher and two tickets to a show.

greekjim
01-17-2013, 04:44 PM
I just found it interesting that people were basing their whole trip around myvegas rewards. I am going to go to Vegas with or without myvegas rewards, it is just an added bonus to use them while I am there. Hell I do not even know if I will use them cause I may get to drunk watching college basketball to remember.

Carol1113
01-17-2013, 04:47 PM
After reading all the posts in the MyVegas chat groups, I'm almost embarrassed to redeem my few rewards as I'm not sure I want to be bunched into that crowd. I challenge any one of those complainers to run 20k through the machines on a reward card anywhere and get two nights comped in a suite, a $150.00 steak voucher and two tickets to a show.
:nworthy:You are so right---why do people forget that you can play for free and get some great rewards if you want to put the time in :rolleyes2:

lionelhutz
01-17-2013, 04:54 PM
boy oh boy....

first of all, it's EXTREMELY condescending to pull out the old "be happy with what you got..." argument, along with the 'complaining about people complaining' that seems to be happening here.

people are going to react in different ways to this change in the way the game plays. some won't care, some will be incredibly pissed off, and some will be somewhere in between. what I don't understand is why people seem to stake their claim in a supposed moral high ground when discussing those who aren't happy with the changes that were made. what is it to you exactly??

for myself, I'm not happy. I put a hell of a lot of time into the game. I've also managed to get myself 3 nights at the Mirage and $75 at NYNY out of it, which is awesome.
but I also have a hell of a lot more lp's and chips to play, which were earned through partaking in the games as advertised, under the assumption that I would be able to use those points for rewards as stated in their terms of use.
but now, the chips and lp's are absolutely useless, and any time that I've invested in playing the game after earning the Mirage stay and NYNY F&B, has be rendered a waste.

if their current model is unsustainable, thats fine. but maybe they should have cut back on the advertising and streamlined the game instead of throwing out the baby with the bath water.

Blatz
01-17-2013, 05:51 PM
boy oh boy....

first of all, it's EXTREMELY condescending to pull out the old "be happy with what you got..." argument, along with the 'complaining about people complaining' that seems to be happening here.

people are going to react in different ways to this change in the way the game plays. some won't care, some will be incredibly pissed off, and some will be somewhere in between. what I don't understand is why people seem to stake their claim in a supposed moral high ground when discussing those who aren't happy with the changes that were made. what is it to you exactly??

for myself, I'm not happy. I put a hell of a lot of time into the game. I've also managed to get myself 3 nights at the Mirage and $75 at NYNY out of it, which is awesome.
but I also have a hell of a lot more lp's and chips to play, which were earned through partaking in the games as advertised, under the assumption that I would be able to use those points for rewards as stated in their terms of use.
but now, the chips and lp's are absolutely useless, and any time that I've invested in playing the game after earning the Mirage stay and NYNY F&B, has be rendered a waste.

if their current model is unsustainable, thats fine. but maybe they should have cut back on the advertising and streamlined the game instead of throwing out the baby with the bath water.

Hey now, to be fair, the terms and conditions state that the rules can change at any time, or the program could possibly be terminated. I actually contemplated spending a few bucks on chips to squeak out another reward, but after reading the terms and conditions, I knew it would be a bigger gamble than what it was worth. We're all here to love on Las Vegas and we're no strangers to gambling. Chalk this up to a gamble and loss. As far as the complaining goes on the facebook boards, it only irks me because I have to sort through the same people complaining over and over to find the chip threads :)

Hyperfocal
01-17-2013, 06:05 PM
This looks like yet another case, like so many before it, where a casino set up a promotion without looking at the potential costs or thinking about how people might work to exploit it.

The joke is always how gambling is for people who are bad at math, yet casino promotions appears to be run by the mathematically illiterate.

So far, all the changes really do is make the expensive offers more enticing, since you might as well use them up in a big way.

Granted, they aren't going to be reading this, but here are a couple ideas that would make it fairer.

1. Tie additional redemptions to tier points earned in the casino. One additional redemption for each xxx points earned.

2. Set up high value and low value redemptions. High value redemptions are limited to the three, while low value redemptions like dice and cards are 1 per property per month. This lets newbies run around and pick up trinkets without affecting their chance of getting at least one good item.

Mitkraft
01-17-2013, 06:29 PM
As far as the complaining goes on the facebook boards, it only irks me because I have to sort through the same people complaining over and over to find the chip threads :)

Well who's the silly one now? Bookmark it. Skip the whining. Done. :poke:

sammowhammo
01-18-2013, 07:48 AM
I think they would be smart to not include the the hotel stays in the limited redemptions. People play where they stay & offering meals and attractions at other MGM properties will encourage the visitors to gamble at other MGM properties.

Personally I am fine with the 3 freebies, but I can't imagine how upset those folks who spent real $ on chips feel.

vegas3
01-18-2013, 06:44 PM
yea, its already going down the pooper. They started limited rewards if you don't purchase coins. That's just stupid!

lionelhutz
01-19-2013, 07:55 AM
the language in this is a little too vague, but at least it's something:

http://support.myvegas.com/entries/22960937-new-rewards-policy-update-january-18-2013

"

This update provides additional clarification on the new policy, and now includes an exemption for all rewards that were booked prior to the announcement of this change on January 16. So if you made a reservation or have redeemed a reward and have an email with a code to take to an Mlife booth, your rewards will be exempt and you may use them as originally planned.

All rewards purchased prior to January 16 will be honored without restriction up to the 90-day expiration date that was originally communicated.
Rewards purchased on or after January 16 are subject to the limitation of 3 maximum redemptions within a rolling 30-day period.
The 30-day rolling period will start being enforced for redemptions completed from March 1 onward.
Playstudios reserves the right to exempt certain players from this restriction based upon our own evaluation of that specific player's loyalty.
A system solution to enforcing these rules will be in place by March 1, and will provide clarity to both players and MGM csr's as to an individual player's status with respect to the above policies."

we'll see what happens

leo21
01-19-2013, 08:31 AM
yea, its already going down the pooper. They started limited rewards if you don't purchase coins. That's just stupid!

I'm not clear what you are referring to. The people who have purchased coins are the ones screaming the loudest.

vegas3
01-19-2013, 11:32 AM
I'm not clear what you are referring to. The people who have purchased coins are the ones screaming the loudest.



Playstudios reserves the right to exempt certain players from this restriction based upon our own evaluation of that specific player's loyalty.


THIS ^^^^. The people that have bought coins and are screaming obviously have not listened to Monty and what he is saying. He has many posts explaining who is being restricted and who is not and why. Its not a free game and they really don't want you to get stuff for free. They don't say it with those words but, they basically want you to purchase coins which in essence is purchasing the so called rewards. The amount it costs for coins and the return from the game is grossly in favor of them making money. These games don't even play like a slot machine, it controls your winnings by what level you are. Its obvious when looking at the threads where people are listing there level and lps. All are within close ranges. If it was random, some would have way more than others. In the several threads I have seen - never the case. Its just not what they advertise it to be.

AbFab
01-19-2013, 11:39 AM
THIS ^^^^. The people that have bought coins and are screaming obviously have not listened to Monty and what he is saying. He has many posts explaining who is being restricted and who is not and why. Its not a free game and they really don't want you to get stuff for free. They don't say it with those words but, they basically want you to purchase coins which in essence is purchasing the so called rewards. The amount it costs for coins and the return from the game is grossly in favor of them making money. These games don't even play like a slot machine, it controls your winnings by what level you are. Its obvious when looking at the threads where people are listing there level and lps. All are within close ranges. If it was random, some would have way more than others. In the several threads I have seen - never the case. Its just not what they advertise it to be.

Hmm... I never thought about that and you seem right about it truly not being random.

Again, I still can't believe people have spend real money on this game.

And I think Monty is one of those people that gets paranoid over his on shadow. They clearly adjusted the game so people wont have a "boot" play.

Really, who cares if it's me or a software doing the spinning???

Grid
01-22-2013, 10:50 AM
Is anyone else amazed that people actually spend money on this game? $200 dollars for 600k-1 mil is ridiculous considering how fast 600k can go while playing 10k a spin.

$200 to sit on my computer for a day is a :nono: :nono:


Who would ever buy in at the base price? I usually see offers like $1Mil in chips + 40,000 Loyalty points for $199. If you just started playing, for $199 you'd get enough loyalty points right off the bat for a 3 night stay, a pair of show tickets and 2 buffet passes. Thats a solid deal if you ask me! Plus you'd have over 1 Mil in chips to play with to earn more rewards for your next trip. So for $200 I could probably land 2 vacations for 2 people and get to play.

Mitkraft
01-22-2013, 11:43 AM
Who would ever buy in at the base price? I usually see offers like $1Mil in chips + 40,000 Loyalty points for $199. If you just started playing, for $199 you'd get enough loyalty points right off the bat for a 3 night stay, a pair of show tickets and 2 buffet passes. Thats a solid deal if you ask me! Plus you'd have over 1 Mil in chips to play with to earn more rewards for your next trip. So for $200 I could probably land 2 vacations for 2 people and get to play.

HUH?!? 40K loyalty points for 3 nights, 2 buffets and a show? I don't think so. The cheapest 2 night stay on there costs 42.5K loyalty points and that's at Circus Circus.

SandPete
01-22-2013, 01:26 PM
And the 1mil in chips probably net about 10k i LPs
(based on getting 6mil coin in on them playing 1k a spin, 6 spins giving 10 LP)

Only see a point in buying if the trip close and you short couple 1000 LPs for a higher reward so you pick up one of the lower cost packages so you can get your target amount....

Steelers7
01-22-2013, 04:14 PM
Hadn't heard about the 3 limit rule yet but no biggie. As others have said, spend your LP's wisely and enjoy what you get. Personally it will be all free for me, I couldn't understand "paying" for a comp that really was 100% free except for a few mins a day on the laptop :-)

libinatorsmom
01-22-2013, 04:26 PM
I personally don't have a problem with the restrictions - free is free how can people be complaining about it,,,,

Carol1113
01-22-2013, 06:00 PM
I personally don't have a problem with the restrictions - free is free how can people be complaining about it,,,,
I don't understand the complaints either--it is great to have a chance to get free rewards and just feel if you don't like the rules then just don't play :nono:
Hope all these problems don't ruin it for the rest of us as I feel it is a great thing

lotso-bear
01-22-2013, 10:31 PM
I personally don't have a problem with the restrictions - free is free how can people be complaining about it,,,,

+1. I'm not complaining either since I didn't put a single cent into the game. Just redeemed two one-night stays in a Deluxe Room at Mirage, which saved me ~$300. I have another 80K LP to use for my trip... Too bad I can't redeem for another one-night stay in the Deluxe Room... :thumbsup:

SH0CK
01-22-2013, 11:02 PM
+1. I'm not complaining either since I didn't put a single cent into the game. Just redeemed two one-night stays in a Deluxe Room at Mirage, which saved me ~$300. I have another 80K LP to use for my trip... Too bad I can't redeem for another one-night stay in the Deluxe Room... :thumbsup:Actually... you can.

The unlock 1 night deluxe room is 37,500 and MyVegas allows you to redeem for 2 of them instead of just 1 like most of the other hotel rooms. When you call to redeem them (so I've read elsewhere) they can link the 3 or 4 room nights so that you don't have to change rooms.

lotso-bear
01-23-2013, 08:33 AM
Actually... you can.

The unlock 1 night deluxe room is 37,500 and MyVegas allows you to redeem for 2 of them instead of just 1 like most of the other hotel rooms. When you call to redeem them (so I've read elsewhere) they can link the 3 or 4 room nights so that you don't have to change rooms.

I already unlocked that award and I redeem for two of those. I tried to redeem for my third one but it was a no go.

thenuke1
01-23-2013, 09:27 AM
i never stay more then 4 days in vegas and some stuff i like to do is not a prize on myvegas.... 3 prizes per 30 day period ? still a good deal for FREE

Grid
01-23-2013, 10:59 AM
HUH?!? 40K loyalty points for 3 nights, 2 buffets and a show? I don't think so. The cheapest 2 night stay on there costs 42.5K loyalty points and that's at Circus Circus.

Really? Does it change for players?

I can get 3 nights at Mirage for 13K
a $50.00 dining credit at Mone Carlo that will get me 3 free buffets for 25K and still have points keft over.


Or I can get 4 nights at Excalibur for 7K
And tickets to Carrot Top for under 32K
And play on my 1Mil in chips and score a couple buffets for at Luxor for 22K


Here is a screen shot right now of me viewing my rewards.

Please explain what you see!

gubilxix
01-23-2013, 11:25 AM
Really? Does it change for players?

I can get 3 nights at Mirage for 13K
a $50.00 dining credit at Mone Carlo that will get me 3 free buffets for 25K and still have points keft over.


Or I can get 4 nights at Excalibur for 7K
And tickets to Carrot Top for under 32K
And play on my 1Mil in chips and score a couple buffets for at Luxor for 22K


Please explain what you see!

If you click on the specific room reward it states that it is for one night out of the three, not all three nights.

Grid
01-23-2013, 01:36 PM
If you click on the specific room reward it states that it is for one night out of the three, not all three nights.


Ahh I never bothered since my room is comped the old fashion way. 7,000 points for a night isnt bad Room left over for a couple buffets as well. Not sure where Mitkraft got the cheapest 2 night stay is over 40,000 points. What am I missing there? Do they not let you use the 7,000 offer twice?

Iu25
01-23-2013, 01:46 PM
Plus that is only for specific dates, not for anytime in a 90 day period use for the rooms. Two nights, a show such as Carrot top and a few buffets will set you back around 70-80K normally, not 40K. And good luck getting 22K for playing with a million chips, unless you do it over numerous days, it just wont happen. Maybe 10k for those million chips at most. I sat at a million chips for the better part of 2 weeks and got maybe 30k playing daily for hours at a time. If thats the case you wont be using the comps for late Jan because you wont have time to make your 22K extra chips!

Regardless, I played the game for about 3-4 weeks and got a free night, show tickets frontrow center, and 75$ food credit. I never once payed for chips and cant fathom why anyone would spend $199 on them to get half the rewards I got for free!

Mitkraft
01-23-2013, 01:52 PM
Ahh I never bothered since my room is comped the old fashion way. 7,000 points for a night isnt bad Room left over for a couple buffets as well. Not sure where Mitkraft got the cheapest 2 night stay is over 40,000 points. What am I missing there? Do they not let you use the 7,000 offer twice?

Correct, you can't buy two of the exact same reward and book it back to back. So as far as I can tell the cheapest 2 night reward is as I stated. And as was my original point, under no circumstances can you get 3 nights, 2 buffets and a show for 40K points. If you aren't convinced of that fact then so be it, I tried.

gkbiiii
01-26-2013, 04:57 AM
I spent over $500 last year with MyVegas and have been told by the company that the "3 redemption limit" does not apply to me and others, whom have spent cash with them!

xray
01-26-2013, 06:31 AM
I think the majority of people do not buy chips... I think this game won't be around for very long unless they make changes that will even further limit the free rewards...

Several years ago, there was an MGM game that was similar and it wasn't around for that long too... can't give away so many freebies if it wants to be sustainable...

delo
01-26-2013, 02:19 PM
This may be a stupid question...or it may have been answered elsewhere...but with these new rules.....
My husband and I both play MyVegas...Can we get 3 awards a piece?
...giving us 6 to use on our trip.

SH0CK
01-26-2013, 02:27 PM
This may be a stupid question...or it may have been answered elsewhere...but with these new rules.....
My husband and I both play MyVegas...Can we get 3 awards a piece?
...giving us 6 to use on our trip.You both can redeem 3 rewards in a 30 day period :thumbsup:
(as long as you both have seperate mLife accounts)

delo
01-26-2013, 06:55 PM
Thank you, Shock.

gkbiiii
01-28-2013, 09:51 AM
Correct, you can't buy two of the exact same reward and book it back to back. So as far as I can tell the cheapest 2 night reward is as I stated. And as was my original point, under no circumstances can you get 3 nights, 2 buffets and a show for 40K points. If you aren't convinced of that fact then so be it, I tried.

No, this is not true, I had two discounted nights in Luxor & Mirage, for a total of four nights back to back this December. Plus MyVegas as emailed me twice that cash players do not have the 3 limit!!!

voltron12
01-28-2013, 01:06 PM
2 nights at mirage and luxor are 2 different rewards. the same would be doing 2 nights at mirage or luxor and booking it twice for 4 nights at the same hotel.

No, this is not true, I had two discounted nights in Luxor & Mirage, for a total of four nights back to back this December. Plus MyVegas as emailed me twice that chash players do not have the 3 limit!!!

SH0CK
01-28-2013, 03:55 PM
Plus MyVegas as emailed me twice that cash players do not have the 3 limit!!!I'm almost tempted to pay $5 for the smallest amount of chips so I can use more than 3 rewards in the 30 day time frame :wink2:

lotso-bear
01-28-2013, 06:58 PM
I'm almost tempted to pay $5 for the smallest amount of chips so I can use more than 3 rewards in the 30 day time frame :wink2:

Me too. I'm just curious if there is a minimum amount you have to spend though. I'm willing to pay up to $40 since I get more value from my rewards than that.

gkbiiii
01-28-2013, 07:09 PM
I emailed them some ideas, including posting what Cash player benefits are and at what level.

akicks
01-30-2013, 08:22 PM
I have a trip at the end of March.

I redeemed points for a show on January 1st for my March trip. So my understanding is that this show is grandfathered and won't count as far as the restrictions are concerned.

Since then and after the change, I have booked another show, a buffet and the aquarium. So at least in theory, I am done for my March trip, correct?

The 2nd show has already been "redeemed", although after the change was announced. The assumption is that if I showed up at the M Life counter in March with 3 codes for other stuff, one of the codes would be denied as they would see the 2nd show and say that I can only redeem two other codes, right?

Finally, if I want to replace the aquarium with something more pricey, can I just get anther code for what I want and just not use the aquarium code? Thanks in advance.

vegas9094
01-31-2013, 06:17 AM
Akicks

Also make sure you return the Shark Reef reward and get your LP's back!

SH0CK
01-31-2013, 06:45 AM
I have a trip at the end of March.

I redeemed points for a show on January 1st for my March trip. So my understanding is that this show is grandfathered and won't count as far as the restrictions are concerned.

Since then and after the change, I have booked another show, a buffet and the aquarium. So at least in theory, I am done for my March trip, correct?

The 2nd show has already been "redeemed", although after the change was announced. The assumption is that if I showed up at the M Life counter in March with 3 codes for other stuff, one of the codes would be denied as they would see the 2nd show and say that I can only redeem two other codes, right? I found this which explains it pretty well:
5536
Courtesy MyVegas Friends (http://www.facebook.com/groups/friendsofmyvegas/)

If you are still unsure, contact MyVegas support to clarify. I would much rather go by their word.

Finally, if I want to replace the aquarium with something more pricey, can I just get anther code for what I want and just not use the aquarium code? Thanks in advance.Contact support to get a refund on the points you redeemed for the aquarium. If you don't use the aquarium code or get a refund, you lose the points and the code 90 days after you redeemed it with MyVegas.

DReynolds86
02-01-2013, 09:03 AM
My theory is that Playstudios and MGM planned this game to have people have some fun with the game and get some good press for MGM. It originally allowed for MGM to offer prizes that don't have a whole lot of cost on their end and "get people into the house" which is mission one in Las Vegas. However, I don't think that MGM or Playstudios planned on people figuring out how to "boost" chips and LPs by using Facebook plug-ins and thinks like Linkclump and whatnot. They got caught with their pants down and are now adding restrictions that should have probably been there in the first place (from a business point of view).

Nevyn
02-01-2013, 09:15 AM
The more cynical view may be that they always knew that people would try to exploit it, but made it easy out of the gate to get the game advertised and get people hooked on playing, and are now phasing in controls to make people work harder for rewards.

lotso-bear
02-01-2013, 01:06 PM
I don't understand what all this fuss is about if none of you spent any money on the game. It's free rewards people! Once you give people something, they get more greedy. Sheesh.

jgates8
02-02-2013, 12:40 PM
Some people have spent $$$ - we had one member on the FB page group that said they had spent over $2000 on the game (people spend tons on FB games).

npom
02-03-2013, 04:50 PM
I was looking at the rewards I booked for my april trip and discovered that I booked 2 of them before the Jan 16th date. Does that mean I can use 2 more?

SH0CK
02-03-2013, 09:43 PM
I was looking at the rewards I booked for my april trip and discovered that I booked 2 of them before the Jan 16th date. Does that mean I can use 2 more?From what we know, those 2 that you redeemed for before January 16 would not be included in your 3/30 limit.
http://www.vegasmessageboard.com/forums/showpost.php?p=743615&postcount=62

Just to be on the safe side though, I would contact MyVegas support.

pebbles
02-04-2013, 11:26 AM
We will be in Vegas for eight weeks on March/April/May. We both play and are hoping to redeem 12 rewards total for our stay. We will mainly be interested in the food rewards, NFI, CC Steakhouse etc.
I hope this will be possible, but am wondering on how the redeeming will go. Will we need to leave month 2 rewards until we are in Vegas? If so, will we be hit with the reduced options that I have heard that Vegas locals have?

I'd be interested in all your thoughts on this.

semaj
02-06-2013, 11:35 AM
Does someone who purchased chips have to request permission to redeem more than 3 rewards in a 30 day period or is it automatic?

Sklem211
02-06-2013, 02:11 PM
We will be in Vegas for eight weeks on March/April/May. We both play and are hoping to redeem 12 rewards total for our stay. We will mainly be interested in the food rewards, NFI, CC Steakhouse etc.
I hope this will be possible, but am wondering on how the redeeming will go. Will we need to leave month 2 rewards until we are in Vegas? If so, will we be hit with the reduced options that I have heard that Vegas locals have?

I'd be interested in all your thoughts on this.

You can reserve all the rewards you'd like now as long as you're able to use them within 90 days. So maybe wait a little bit for the rewards you plan to use in May. Other than that, the 30 day restriction starts from the day you redeem the reward at the MLife desk - not from when you choose it online, so if you plan them out in the right way and choose 6 rewards on your account and 6 on his, you would be able to get all 12 in the 56 days you're there.

pebbles
02-07-2013, 12:40 AM
Thanks Sklem. That was what I was hoping for, but I wasn't certain how it worked.

DReynolds86
02-07-2013, 06:17 AM
I'm really surprised that MGM and Playstudios hasn't moved towards making people sign in with their mLife card number or ID. It would definitely cut down on people creating fake Facebook accounts and playing two different accounts in two different browsers to maximize comps. It just seems from a protection standpoint it makes sense. Plus, you could load the rewards directly to your mLife account and have then stored on your card instead of going to the desk with something you printed off of your computer.

vegas9094
02-07-2013, 06:30 AM
I think once you redeem at a Mlife booth or call to book a room, the facebook account you redeemed from is attached to your Mlife account. After that I do not think you can redeem on your Mlife account with any other facebook account. In other words, you can not play on multiple accounts to maximize comps. You can play on as many accounts as you want but can only redeem from one per Mlife account.

Nevyn
02-07-2013, 06:57 AM
I'm really surprised that MGM and Playstudios hasn't moved towards making people sign in with their mLife card number or ID. It would definitely cut down on people creating fake Facebook accounts and playing two different accounts in two different browsers to maximize comps. It just seems from a protection standpoint it makes sense. Plus, you could load the rewards directly to your mLife account and have then stored on your card instead of going to the desk with something you printed off of your computer.

While there is a relationship between the two, Playstudios probably doesn't want to limit its players to current mLife members. Some people would just play for free, and not even care about the rewards (or look into the rewards after the fact).

They make you present your mLife card when redeeming so they can tell what account you redeem from. I don't know if they have protections in place to keep you from redeeming in multiple accounts but I don't doubt it.

dgr1973
02-28-2013, 11:33 AM
I havent read thru all the pages of this thread(sorry if this has been answered before:peace:). I think I heard that as long as you purchased a reward before January 16th it will no count against my 3 rewards in 30 days? Is this correct? I purchased tix to Brad Garretts comedy club on January 13 but after the 16th I purchased 2 more rewards so I will still be able to redeem one more? We will be in Vegas in 3 weeks and I would love one more reward if Im able to get one. If not no biggie I'm stillhappy with the three I have!:beer:

voltron12
02-28-2013, 12:57 PM
I would like the exact same clarification. I purchased a 2 night room before the 3 rewards in 30 days. I then purchased 2 more rewards after that. Another 1 night room and a 75 NYNY food. I have enough LP"s to get another reward for sure, but dont know if this is ok. I didnt book the room reservations until after the rule came into effect even though I purchased it with rewards before that date. Any ideas if I am good to but another reward and use it on the same trip.

I havent read thru all the pages of this thread(sorry if this has been answered before:peace:). I think I heard that as long as you purchased a reward before January 16th it will no count against my 3 rewards in 30 days? Is this correct? I purchased tix to Brad Garretts comedy club on January 13 but after the 16th I purchased 2 more rewards so I will still be able to redeem one more? We will be in Vegas in 3 weeks and I would love one more reward if Im able to get one. If not no biggie I'm stillhappy with the three I have!:beer:

Nevyn
02-28-2013, 01:08 PM
Shock posted your answer above http://www.vegasmessageboard.com/forums/showpost.php?p=743615&postcount=62.

lionelhutz
02-28-2013, 01:11 PM
I havent read thru all the pages of this thread(sorry if this has been answered before:peace:). I think I heard that as long as you purchased a reward before January 16th it will no count against my 3 rewards in 30 days? Is this correct? I purchased tix to Brad Garretts comedy club on January 13 but after the 16th I purchased 2 more rewards so I will still be able to redeem one more? We will be in Vegas in 3 weeks and I would love one more reward if Im able to get one. If not no biggie I'm stillhappy with the three I have!:beer:

any and all rewards, regardless of how many, bought or redeemed (like show tickets or hotel rooms that have been booked by calling), bought before Jan 16 can be used, along with an additional 3 (or less) that you purchase or redeem after Jan 16

http://www.vegasmessageboard.com/forums/attachment.php?attachmentid=5536&d=1359643202

dgr1973
03-01-2013, 05:05 AM
Thanks!!:thumbsup:

Phrantic
03-01-2013, 07:45 AM
Quick question....

On the rewards like the signature pastry at Aria (I know a waste) it doesn't say that there is a limit of 1 per player anymore. Could one grab three of these now and use them all at once?